State Farm® Insurance Agent Mark Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rhonda Losey
March 16, 2026
"Deadra was great, just sorry she had to talk to Harold! LOL"
"Thank you for the fantastic review, Rhonda! We are always here to help with your insurance needs here in Carrollton . "
Ashley Rice
March 8, 2026
"Amazing customer service. They treated my insurance policy as if it was for their own family. We have five vehicles and homeowners insurance. She worked diligently to make sure every vehicle had the best policy for our needs without any extra unnecessary fluff charges. She was even able to decrease our bill. This is by far the best insurance agency we have ever had."
"Ashley, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Mark Smith’s Team!"
Tara Harsin
February 20, 2026
"Everyone is great to work with!"
"Tara, thank you for your wonderful review of State Farm Agent Mark Smith’s Team!"
Ellen Foster
February 12, 2026
"Dedra Green calls me anytime there may be an issue with any of our policies. She has wonderful dogs that need love every time you go in."
"Ellen, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Mark Smith’s Team!"
Mark Kearns
February 12, 2026
"Quick in and out service, very polite employees."
"Thank you for the amazing review, Mark! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Sue Arvin
February 12, 2026
"I went to pay my insurance and was greeted by the friendliest pups! Oh, and the agent was nice too!"
"Hello Sue, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team (2 legged and 4 legged) are looking forward to your next visit. Hope you visit us again soon!"
alexis collier
February 12, 2026
"Amazing service! They are always very quick to make changes to my policy with just a quick text. Friendly and not to mention so cheap."
"Hello alexis, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you."
Candy Carpenter
February 12, 2026
"Elizabeth does a great job.. going the extra mile to be sure her clients get what they need!! Great service and communication!"
"Greetings Candy, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. We look forward to seeing you again soon."
Heather Hellard
February 12, 2026
"I have the best experience with Elizabeth and her team. They always respond quickly with any request. It's always a pleasurable experience when we have to reach out to them."
"Dear Heather, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. Please reach out to us with any additional questions or comments! Hope you visit us again soon!"
Shiloh Smith
August 19, 2025
"Dedra was great. She was very professional and helped me with my flood insurance"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
jamie tilley
August 9, 2025
"Dedra is very good at her job, she has got me and my wife some great rates and was very kind and helpful glad I switched to state farm thank u miss Dedra for all our help we appreciate our help ....."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Judith Alejandra
July 24, 2025
"Dedra Green is really amazing 👏 and She is very helpful"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Tristin Morgan
July 21, 2025
"We have had the best quality experiences here regarding not only our insurance, but with the whole team as well! Dedra is so knowledgeable and kind, she really helped me to understand each step of my coverages and let me ask as many questions as I needed; all while managing to make me feel as though I was speaking to a friend. This office genuinely cares about their clients, and I cannot recommend them enough!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Danny Mefford
February 15, 2025
"Agent Dedre green is very good at her job she's good about explaining things to where I understand them she has an awesome personality and I really enjoy talking to her about my issues she what keeps me coming back"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jessica Scotti
July 30, 2024
"The girls in the office are always so professional, kind, and they always have the answers. 10/10 recommend them for insurance. Thank you guys!!"
"Thank you so much for the 5 star review, and for your recommendation! I appreciate you taking the time to send this review. Thanks for being a great customer! Mark"
krysti vires
July 24, 2024
"Dedra is fantastic!! Highly, highly recommend. Absolutely top notch. At my request, Dedra has been checking in with me regularly for months to see if I've had a chance to look over the life insurance info she sent. There were times I would not respond because I got busy or distracted, and other times I would tell her that no, I haven't looked at the info yet. But she's been super friendly the entire time and has never been rude and continued to follow up with me. Today, I called her up for a quote on a different insurance policy and after getting more info, she called me back with all I needed to know, answered all of my questions - I had a TON, and is an absolute pleasure to work with. From one customer service salesperson to another, she's one of the best I have ever had the pleasure to speak with. She's amazing!"
Jackie Satchwell
July 17, 2024
"The best group ever"
"Thank you for your 5 star review! "
Tina Gross
April 29, 2024
"I was concerned my bill was too high. I called and spoke to Elizabeth and she went over my account. She was so insightful and pointed out where I could save some money! Thank you!"
Saige Beavers
February 6, 2024
"Dedra did great with getting me set up and helping me find a plan that works well for me"
troy stethen
January 24, 2024
"Helpful"
JB G
August 23, 2023
"These guys are the best. Always helpful and understanding."
"Thank you so much for your 5 star review! We strive to always provide individual help and understanding. We appreciate you. "
Breanna Cornetet
May 26, 2023
"Dedra Green & Mark have made my first claim a breeze. Walked me through step by step what needed to be done & made sure everything was finalized with no hassle. I would also like to thank Dedra personally for always going above and beyond to assist and do whatever is needed. She is a wonderful asset to Mark Smith State Farm!!! :)"
chris beard
March 20, 2023
"Dedra was absolutely amazing to work with on setting up my life insurance along with my car policy snd renter's insurance. She was as nice and as helpful as you can get."
"Chris, thank you so much for your review and mentioning Dedra by name. We are so fortunate to have team members like Dedra taking care of good customers like yourself. Thanks again! "
George Moore
January 30, 2023
"Mark Smith State Farm is awesome. They have always treated me fairly, and Mark and his staff have always gone above and beyond to help me. Do some price comparisons. Also, they were on my claims immediately, and didn't try giving me a run around. They paid my claims within a few days. Highly recommend!"
"George thank you for your 5 star review. We appreciate you! Thanks for all you do for our community!"
Sharon Campbell
January 18, 2023
"Great personal service.."
"Sharon, thank you for taking your time to respond and giving us a 5 star rating. We appreciate you! Mark"