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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jessica Scotti

Jessica Scotti

July 30, 2024

5  out of  5
rating by Jessica Scotti
"The girls in the office are always so professional, kind, and they always have the answers. 10/10 recommend them for insurance. Thank you guys!!"
We responded:
"Thank you so much for the 5 star review, and for your recommendation! I appreciate you taking the time to send this review. Thanks for being a great customer! Mark"
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krysti vires

July 24, 2024

5  out of  5
rating by krysti vires
"Dedra is fantastic!! Highly, highly recommend. Absolutely top notch. At my request, Dedra has been checking in with me regularly for months to see if I've had a chance to look over the life insurance info she sent. There were times I would not respond because I got busy or distracted, and other times I would tell her that no, I haven't looked at the info yet. But she's been super friendly the entire time and has never been rude and continued to follow up with me. Today, I called her up for a quote on a different insurance policy and after getting more info, she called me back with all I needed to know, answered all of my questions - I had a TON, and is an absolute pleasure to work with. From one customer service salesperson to another, she's one of the best I have ever had the pleasure to speak with. She's amazing!"
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Jackie Satchwell

July 17, 2024

5  out of  5
rating by Jackie Satchwell
"The best group ever"
We responded:
"Thank you for your 5 star review! "
Profile photo of Tina Gross

Tina Gross

April 29, 2024

5  out of  5
rating by Tina Gross
"I was concerned my bill was too high. I called and spoke to Elizabeth and she went over my account. She was so insightful and pointed out where I could save some money! Thank you!"
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Saige Beavers

February 6, 2024

5  out of  5
rating by Saige Beavers
"Dedra did great with getting me set up and helping me find a plan that works well for me"
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troy stethen

January 24, 2024

5  out of  5
rating by troy stethen
"Helpful"
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J. G

August 23, 2023

5  out of  5
rating by J. G
"These guys are the best. Always helpful and understanding."
We responded:
"Thank you so much for your 5 star review! We strive to always provide individual help and understanding. We appreciate you. "
Profile photo of Breanna Cornetet

Breanna Cornetet

May 26, 2023

5  out of  5
rating by Breanna Cornetet
"Dedra Green & Mark have made my first claim a breeze. Walked me through step by step what needed to be done & made sure everything was finalized with no hassle. I would also like to thank Dedra personally for always going above and beyond to assist and do whatever is needed. She is a wonderful asset to Mark Smith State Farm!!! :)"
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chris beard

March 20, 2023

5  out of  5
rating by chris beard
"Dedra was absolutely amazing to work with on setting up my life insurance along with my car policy snd renter's insurance. She was as nice and as helpful as you can get."
We responded:
"Chris, thank you so much for your review and mentioning Dedra by name. We are so fortunate to have team members like Dedra taking care of good customers like yourself. Thanks again! "
Profile photo of George Moore

George Moore

January 30, 2023

5  out of  5
rating by George Moore
"Mark Smith State Farm is awesome. They have always treated me fairly, and Mark and his staff have always gone above and beyond to help me. Do some price comparisons. Also, they were on my claims immediately, and didn't try giving me a run around. They paid my claims within a few days. Highly recommend!"
We responded:
"George thank you for your 5 star review. We appreciate you! Thanks for all you do for our community!"
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Sharon Campbell

January 18, 2023

5  out of  5
rating by Sharon Campbell
"Great personal service.."
We responded:
"Sharon, thank you for taking your time to respond and giving us a 5 star rating. We appreciate you! Mark"
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James Hendricks

October 23, 2022

1  out of  5
rating by James Hendricks
"Don't offer much"
We responded:
"James, I'm sorry because apparently you've had less than a stellar experience with our office. Reviews are important to me and we work hard to deliver 5 star service. If there is anything we can do to help you please let me know. Mark"
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Jamey Cobb

October 15, 2022

5  out of  5
rating by Jamey Cobb
"Great folks to do business with."
We responded:
"Thank you for taking your time to review us, and giving us a 5 star review. Please let me know if I can assist you with anything. Thanks again! Mark"
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Grant Axon

September 30, 2022

5  out of  5
rating by Grant Axon
"Wonderful people with great service and coverage!"
We responded:
"Grant thank you for the 5 star review and comments. We appreciate you. Mark"
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J Lewis

June 17, 2022

5  out of  5
rating by J Lewis
"Always knowledgeable about pleasant to deal with."
We responded:
"Glad we can assist you with your insurance!"
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Destiny DEWS

May 11, 2022

5  out of  5
rating by Destiny DEWS
"Dedra is AMAZING to work with. Always tends to her clients/customers, even on her days off. Couldn't ask for a better agent!"
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Vanessa Courtney

May 10, 2022

5  out of  5
rating by Vanessa Courtney
"Great coverage and very friendly!! The best in town for us! They are always on top of any issues or any needs with policy!! Been with them for 3 years now and no issue!"
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Elizabeth Brinker

May 10, 2022

5  out of  5
rating by Elizabeth Brinker
"Professional and friendly service. Great coverage with budget in check."
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Chris Brinker

May 10, 2022

5  out of  5
rating by Chris Brinker
"Very knowledgeable and friendly and eager to help!!"
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Alisha Hicks

May 28, 2021

5  out of  5
rating by Alisha Hicks
"Great service"
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Shawnda Shouse

March 9, 2021

5  out of  5
rating by Shawnda Shouse
"He is the best in town"
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Elizabeth Mendoza

February 25, 2021

5  out of  5
rating by Elizabeth Mendoza
"Well, it is policy review time. I spoke with Megan about switching over my policies from another agent. She was very knowledgeable and listened to my needs. I was happy I made the call."
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Douglas Kidwell

January 15, 2021

5  out of  5
rating by Douglas Kidwell
"Treat you great and very quick if you have a claim"
We responded:
"Thank you for your review. We appreciate the opportunity to serve you!"
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Shellie Campbell

February 20, 2020

4  out of  5
rating by Shellie Campbell
"Staff is friendly and tries to help find best rates"
We responded:
"Thank you for your review. We appreciate you!"
Profile photo of Daniel Walters Aka Pops

Daniel Walters Aka Pops

December 8, 2019

4  out of  5
rating by Daniel Walters Aka Pops
"From all other ins quotes, state farm was over $100 lower than the closest quote."