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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shiloh Smith

August 19, 2025

5  out of  5
rating by Shiloh Smith
"Dedra was great. She was very professional and helped me with my flood insurance"
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jamie tilley

August 9, 2025

5  out of  5
rating by jamie tilley
"Dedra is very good at her job, she has got me and my wife some great rates and was very kind and helpful glad I switched to state farm thank u miss Dedra for all our help we appreciate our help ....."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Judith Alejandra

July 24, 2025

5  out of  5
rating by Judith Alejandra
"Dedra Green is really amazing 👏 and She is very helpful"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tristin Morgan

July 21, 2025

5  out of  5
rating by Tristin Morgan
"We have had the best quality experiences here regarding not only our insurance, but with the whole team as well! Dedra is so knowledgeable and kind, she really helped me to understand each step of my coverages and let me ask as many questions as I needed; all while managing to make me feel as though I was speaking to a friend. This office genuinely cares about their clients, and I cannot recommend them enough!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Danny Mefford

February 15, 2025

5  out of  5
rating by Danny Mefford
"Agent Dedre green is very good at her job she's good about explaining things to where I understand them she has an awesome personality and I really enjoy talking to her about my issues she what keeps me coming back"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jessica Scotti

July 30, 2024

5  out of  5
rating by Jessica Scotti
"The girls in the office are always so professional, kind, and they always have the answers. 10/10 recommend them for insurance. Thank you guys!!"
We responded:
"Thank you so much for the 5 star review, and for your recommendation! I appreciate you taking the time to send this review. Thanks for being a great customer! Mark"
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krysti vires

July 24, 2024

5  out of  5
rating by krysti vires
"Dedra is fantastic!! Highly, highly recommend. Absolutely top notch. At my request, Dedra has been checking in with me regularly for months to see if I've had a chance to look over the life insurance info she sent. There were times I would not respond because I got busy or distracted, and other times I would tell her that no, I haven't looked at the info yet. But she's been super friendly the entire time and has never been rude and continued to follow up with me. Today, I called her up for a quote on a different insurance policy and after getting more info, she called me back with all I needed to know, answered all of my questions - I had a TON, and is an absolute pleasure to work with. From one customer service salesperson to another, she's one of the best I have ever had the pleasure to speak with. She's amazing!"
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Jackie Satchwell

July 17, 2024

5  out of  5
rating by Jackie Satchwell
"The best group ever"
We responded:
"Thank you for your 5 star review! "
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Tina Gross

April 29, 2024

5  out of  5
rating by Tina Gross
"I was concerned my bill was too high. I called and spoke to Elizabeth and she went over my account. She was so insightful and pointed out where I could save some money! Thank you!"
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Saige Beavers

February 6, 2024

5  out of  5
rating by Saige Beavers
"Dedra did great with getting me set up and helping me find a plan that works well for me"
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troy stethen

January 24, 2024

5  out of  5
rating by troy stethen
"Helpful"
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J. G

August 23, 2023

5  out of  5
rating by J. G
"These guys are the best. Always helpful and understanding."
We responded:
"Thank you so much for your 5 star review! We strive to always provide individual help and understanding. We appreciate you. "
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Breanna Cornetet

May 26, 2023

5  out of  5
rating by Breanna Cornetet
"Dedra Green & Mark have made my first claim a breeze. Walked me through step by step what needed to be done & made sure everything was finalized with no hassle. I would also like to thank Dedra personally for always going above and beyond to assist and do whatever is needed. She is a wonderful asset to Mark Smith State Farm!!! :)"
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chris beard

March 20, 2023

5  out of  5
rating by chris beard
"Dedra was absolutely amazing to work with on setting up my life insurance along with my car policy snd renter's insurance. She was as nice and as helpful as you can get."
We responded:
"Chris, thank you so much for your review and mentioning Dedra by name. We are so fortunate to have team members like Dedra taking care of good customers like yourself. Thanks again! "
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George Moore

January 30, 2023

5  out of  5
rating by George Moore
"Mark Smith State Farm is awesome. They have always treated me fairly, and Mark and his staff have always gone above and beyond to help me. Do some price comparisons. Also, they were on my claims immediately, and didn't try giving me a run around. They paid my claims within a few days. Highly recommend!"
We responded:
"George thank you for your 5 star review. We appreciate you! Thanks for all you do for our community!"
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Sharon Campbell

January 18, 2023

5  out of  5
rating by Sharon Campbell
"Great personal service.."
We responded:
"Sharon, thank you for taking your time to respond and giving us a 5 star rating. We appreciate you! Mark"
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James Hendricks

October 23, 2022

1  out of  5
rating by James Hendricks
"Don't offer much"
We responded:
"James, I'm sorry because apparently you've had less than a stellar experience with our office. Reviews are important to me and we work hard to deliver 5 star service. If there is anything we can do to help you please let me know. Mark"
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Jamey Cobb

October 15, 2022

5  out of  5
rating by Jamey Cobb
"Great folks to do business with."
We responded:
"Thank you for taking your time to review us, and giving us a 5 star review. Please let me know if I can assist you with anything. Thanks again! Mark"
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Grant Axon

September 30, 2022

5  out of  5
rating by Grant Axon
"Wonderful people with great service and coverage!"
We responded:
"Grant thank you for the 5 star review and comments. We appreciate you. Mark"
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Destiny DEWS

May 11, 2022

5  out of  5
rating by Destiny DEWS
"Dedra is AMAZING to work with. Always tends to her clients/customers, even on her days off. Couldn't ask for a better agent!"
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Vanessa Courtney

May 10, 2022

5  out of  5
rating by Vanessa Courtney
"Great coverage and very friendly!! The best in town for us! They are always on top of any issues or any needs with policy!! Been with them for 3 years now and no issue!"
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Elizabeth Brinker

May 10, 2022

5  out of  5
rating by Elizabeth Brinker
"Professional and friendly service. Great coverage with budget in check."
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Chris Brinker

May 10, 2022

5  out of  5
rating by Chris Brinker
"Very knowledgeable and friendly and eager to help!!"
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Alisha Hicks

May 28, 2021

5  out of  5
rating by Alisha Hicks
"Great service"
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Shawnda Shouse

March 9, 2021

5  out of  5
rating by Shawnda Shouse
"He is the best in town"